Release notes for version 1.5.0
Automate, process and close reimbursements received from insurance companies via virtual credit card or check:
We’ve made a video to walk you through this shiny new feature.
We’ve enhanced payment allocations to be more flexible and easier to use:
We’ve made a video to walk you through our allocation changes and enhancements.
You can now choose a statement from Open Dental to include with your payment request. Patients can view and download statements by entering their DOB on file in Open Dental.
Note: The “Attach Statement” option will only appear if an existing statement is available in Open Dental.
Payment requests and online payment pages now support payments via Apple Pay (where supported).
We’ve made clinic support more flexible:
In addition to phone and email support, you can now start a chat with a support representative right within Crown. Chat support will be available from 6 am to 5 pm PST.
We’re hosting an AMA (ask me anything). Join us on Zoom for one of our four dates, and we’ll demo our new features and changes. We’ll also use this time to discuss issues, changes, or enhancements you’d like to see in a future release.
Wednesday, June 14, 2023 at 9:00 am to 9:30 am PST
Wednesday, June 14, 2023 at 12:00 pm to 12:30 pm PST
Tuesday, June 20, 2023 at 9:00 am to 9:30 am PST
Tuesday, June 20, 2023 at 12:00 pm to 12:30 pm PST
We are in the middle of enhancing payment plans. In our next release, you’ll be able to allocate procedures to payment plans. We’re also adding the payment schedule to the patient’s profile in Open Dental, giving you complete visibility into their payment plan activity without leaving Open Dental.
We’re always listening to enhancement requests to make Crown more powerful. Keep them coming, and you may see your request in a future release. If you need any assistance, please contact us.