We have improved patient search by utilizing Dentrix’s native search filter. You can now search by Last Name, First Name.
Please Note: Searching by “First and Last Name” will no longer return results.
Crown will now only return patients with a status of Patient. Non-Patient, Inactive, and Archived patient statuses are now excluded from search.
Payment Details and Association
Payment Association: Choose to have payments recorded directly to a patient’s ledger, or to the Family Account. To change this setting, click on the name in the top right corner of Crown, select Settings > Dentrix G7.
Payment Details: Crown will now record payment details in the Note field.
Voids & Refunds
Voids and refunds are now recorded into Dentrix as an adjustment. This change now aligns with Dentrix’s native functionality for adjustments and credits.
Payment Types: Map your Credit Card, Cash, Check, and Refunded transactions to pre-defined payment type definitions set in Dentrix. To map these definitions, click on the name in the top right corner of Crown, select Settings > Dentrix G7.
Please Note: We have pre-selected payment type definitions for you, please review these settings and make any adjustments you see fit.
Talk to us!
We’re always listening to enhancement requests to make Crown more powerful. Keep them coming, and you may see your request in a future release. If you need any assistance, please contact us.
Online If you choose the FREE Authorize.Net gateway, you pay 2.69% + $0.29 on all transactions each month or $19.95, whichever is greater.
In-Person If you choose the FREE Poynt Smart Terminal, you pay 2.69% + $0.29 on all transactions each month or $99.95, whichever is greater.
Online If you choose the FREE Authorize.Net gateway, you pay % + $ on all transactions each month or $, whichever is greater.
In-Person If you choose the FREE Poynt Smart terminal, you pay % + $ on all transactions each month or $, whichever is greater.
Monthly Minimum Notice
You pay 2.89% + $0.29 on all Visa, MasterCard, Discover, Union Pay, and American Express transactions each month or $19.95, whichever is greater.
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Thank you for scheduling. If you have any questions, please contact us at 800-625-1670.