Release notes for version 1.3.4
When processing payments to the terminal, you can select Cash or Check in the drop-down and Crown will record these transactions and push it to the patient ledger of your practice management system.
To enable check transactions, please do the following:
Please note: Poynt does not process check transactions, and the merchant is responsible for verifying and cashing the check.
How to process cash or checks in Crown:
Note: Cash and Check transactions require that you have a Payment Type definition chosen. To confirm Cash and Check transactions are attached to a payment type definition in your practice management, please do the following:
You can now apply a fixed amount to treatments/procedures. Below are the options for fixed amounts:
Poynt has implemented a new policy where refunds are unavailable for transactions older than 180 days. Crown will show an alert if a transaction is no longer refundable.
In an upcoming release, we will enable you to do a non-ref refund for transactions older than 180 days. Non-ref refunds require the patient’s full credit card details. Until this feature is released, you can execute a non-ref refund directly on the terminal:
How to process a non-ref refund.
We’ve built-in additional security checkpoints to thwart bad actors (bots) attempting to test stolen credit cards on your payment page. If the same IP address attempts more than five payments on the payment form, they cannot submit any additional payments for 4 hours.
We’re always listening to enhancements requests to make Crown more powerful. Keep them coming, and you may see your request in a future release. If you need any assistance, please contact us.