Using integrated payments can really help your business. Integrated payments increase efficiency and allow you to keep track of all your transactions in one place. What’s more, integrated payments can save you money. Transactions come with a cost. Some more than others. Paper-based payments, involving invoices and checks, can be especially costly. Even if most of your transactions are electronic, however, you will likely benefit from cutting costs by using integrated payments.
Using integrated payments saves your business money. Being able to better keep track of all your payments in one place reduces employee hours spent on monitoring, tracking, and reporting your transactions, which ultimately cuts your costs and saves you money. You’re sharing the data that is generated by your transitions across all the processes in your business that benefit from that data.
Using integrated payments improves accuracy by reducing chances for human error. They can prevent you from redundant entries, calculation mistakes, and misplaced invoices. Not only will this make running your business easier, but it will help you further cut costs and save money.
Integrated payments can help you better keep track of where your money is going. If you are not using an integrated payment system, you likely have to look at accounting, processing, and marketing all separately. But with integrated payments, it is much easier to view them together and monitor your finances. This can save you time and simplify your job.
Integrating your payment system can help you gain information. It can allow you to more easily monitor how different products are selling, and how different customers are buying. This information can be used to inform your marketing and help you promote products and ultimately better reach customers, which can, in turn, help your business.
Using integrated payments simplifies doing taxes. With integrated payments, you no longer have to look around for receipts or invoices. Integrated payments make reporting centralized and accounting automatic. With integrated payments, you will have a clear record of every transaction you have had over the year, which you can then easily put into your tax information.
There are many reasons to consider using integrated payments. Nowadays, there is more and more software available to help businesses keep track of their payments and streamline transactions, and go way beyond, with new software being added all the time to help minimize repetitive tasks. At Moolah we provide the Poynt POS to our customers free of charge. The Poynt POS contains both the hardware and software that you need to enjoy the benefits of using integrated payments. Take hold of your future and reach out to Moolah for your payment processing needs today. You’ll thank yourself for it.
Thank you for scheduling. If you have any questions, please contact us at 800-625-1670.
A credit card surcharge is an additional fee added to a transaction when a patient chooses to pay with a credit card. The surcharge is intended to help offset the cost of credit card processing and applies only to eligible credit card transactions.
No. Debit card transactions may not be surcharged under any circumstances, even if the debit card is processed as a credit transaction or entered manually.
Yes. Credit card surcharges may not exceed the merchant’s actual cost of accepting credit cards and are capped at a maximum of 3% of the total transaction amount, in accordance with card-network rules and applicable law.
Yes. Card networks require clear and transparent disclosure of any credit card surcharge. Practices must notify patients through appropriate signage at the practice entrance, point of sale, and anywhere payments are accepted. If payments are accepted online, the surcharge must also be clearly disclosed on the practice’s website.
Yes. Some U.S. states and territories prohibit or restrict credit card surcharging. Practices are responsible for understanding and complying with their state’s specific requirements before implementing a surcharge.
No. While Moolah provides tools and general guidance to support credit card surcharging, compliance with all applicable laws and card-network rules is the responsibility of the merchant. Moolah does not provide legal advice and assumes no liability for a merchant’s compliance.
Most major credit card networks permit surcharging when done in accordance with their rules, but additional requirements or restrictions may apply. Practices should ensure they have completed all required network notifications and disclosures prior to enabling surcharging.
Failure to comply with surcharging rules may result in card-network fines, required refunds, or other enforcement actions. Practices should ensure they fully understand all applicable requirements before applying a surcharge.
Flex does not currently offer built-in support for credit card surcharging. If a practice chooses to enroll in a surcharge plan, payments would need to be processed through Moolah’s payment platform, which is designed to support surcharging and integrates directly with Open Dental.
If you are considering introducing a credit card surcharge for your patients, it is important to understand that there are specific rules and regulations that must be followed when enrolling in and operating under a surcharge plan.
This article provides a general overview of common surcharging requirements. This content is provided for informational purposes only and does not constitute legal advice. It is the responsibility of each merchant to review, understand, and comply with all applicable laws, card-network rules, and regulatory requirements, including notification timeframes, signage requirements, surcharge percentage limits, and jurisdictions where surcharging is prohibited.
If you are unsure about the laws or regulations applicable to your practice, you should consult with qualified legal counsel. Moolah assumes no liability for a merchant’s compliance or non-compliance with credit card surcharging rules or regulations.
Transparent Communication
Card networks, including Visa, Mastercard, Discover, and American Express, require merchants to clearly and transparently disclose when a credit card surcharge is applied.
Practices must clearly notify patients of a credit card surcharge through appropriate signage placed at the practice entrance, at the point of sale or terminal, and anywhere payments are accepted. If payments are accepted online, surcharge disclosures must also be clearly visible on the practice’s website. All disclosures must inform patients that the surcharge applies only to credit card transactions.
Surcharge Limits
Credit card surcharges must comply with both card-network rules and applicable law. The surcharge amount may not exceed the merchant’s actual cost of accepting credit cards and may not exceed 3% of the total transaction amount.
Card-network rules cap credit card surcharges at 3%, meaning that if a merchant’s processing costs exceed this amount, the excess portion cannot be passed on to the patient.
Network and State Restrictions
The major credit card networks, such as Visa and Mastercard, impose specific requirements related to surcharge limits, advance notification, and disclosure.
In addition, several U.S. states and territories regulate or prohibit credit card surcharging. At the time of writing, credit card surcharging is prohibited in Connecticut, Maine, Massachusetts, and Puerto Rico. Other states, including Colorado, Minnesota, Mississippi, New Jersey, and New York, impose restrictions on surcharge amounts or require specific disclosures.
If your practice operates in a state that restricts or prohibits credit card surcharging, you must fully understand and comply with those requirements before implementing a surcharge.
Debit card transactions may never be surcharged, even if the debit card is processed as a credit transaction.
Applicability
Credit card surcharges may be applied only to credit card transactions. Other payment types, including debit cards and alternative payment methods, are not eligible for surcharging.
Regulatory Compliance
Merchants are responsible for maintaining ongoing compliance with all applicable card-network and legal requirements. This includes meeting advance notification obligations, using compliant signage and disclosures, adhering to surcharge percentage limits, and respecting jurisdiction-specific restrictions.
By following these guidelines, dental practices can implement credit card surcharging in a way that aligns with card-network rules and promotes transparency with patients. Clear and upfront communication helps maintain patient trust and supports a positive payment experience.