If you sell your products or services on the go, you’ve undoubtedly heard what makes mobile POS so exciting. If you’re looking for the best mobile POS system, you’ll need to consider more than just its portability. Here are some other benefits to going mobile.
One word that commonly gets employed for describing small business owners is flexible, and that typically explains the average sales strategy of many SMBs. From brick-and-mortar, to eCommerce, to the ever-important trade show, craft fair, or farmer’s market, mobile POS is being redefined as an essential capability in the lives of companies that sell both at home, and on the go. Still, you want your POS to make a good impression. The Poynt Smart Terminal is uniquely designed to give just such an impression. The ergonomic design, dual screens for attendant and customer, and overall stylishness of the Poynt system makes for a definite improvement over the little square thing that’s plugged into the iPhone jack…
One of the great innovations that come with mobile POS is the ability to get at your store’s data with efficiency and even flare. With cloud-based data storage, you or anyone in your organization can access and compare data, say, from branch-to-branch, or over time, from year-to-year. Poynt’s Dashboard, Poynt HQ, can be accessed anywhere via mobile, allowing you to see transactions and settlements in real-time.
AOV, or Average Order Value, is a metric that can be used to gauge profitability, and the number-one way for a store to increase this is by upping your cross-sell game. This can be done in a variety of ways, in both eCommerce and physical locations. The layout of the sales floor has always been the number-one medium for store owners to flex their creativity, in the hopes of cross-selling. When you incorporate the convenience of a mobile POS, such as the point Smart Terminal, you can do even more. Because Poynt is mobile, you can process payments wherever your customer is in the store, allowing you to interact with the customer more comfortably, with less rush, because they don’t feel the discomfort and pressure of being at the sales counter, with customers waiting behind them. Cross selling on the sales floor, with products around them, your sales associates can better interact with customers on a human level.
Moolah, when looking to partner with the best mobile POS system, saw these reasons and more as the reason to partner with Poynt, and offer a free—yes, free—Smart Terminal to customers who sign up for a merchant account with us. If these reasons make sense to your company, reach out to Moolah today.
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A credit card surcharge is an additional fee added to a transaction when a patient chooses to pay with a credit card. The surcharge is intended to help offset the cost of credit card processing and applies only to eligible credit card transactions.
No. Debit card transactions may not be surcharged under any circumstances, even if the debit card is processed as a credit transaction or entered manually.
Yes. Credit card surcharges may not exceed the merchant’s actual cost of accepting credit cards and are capped at a maximum of 3% of the total transaction amount, in accordance with card-network rules and applicable law.
Yes. Card networks require clear and transparent disclosure of any credit card surcharge. Practices must notify patients through appropriate signage at the practice entrance, point of sale, and anywhere payments are accepted. If payments are accepted online, the surcharge must also be clearly disclosed on the practice’s website.
Yes. Some U.S. states and territories prohibit or restrict credit card surcharging. Practices are responsible for understanding and complying with their state’s specific requirements before implementing a surcharge.
No. While Moolah provides tools and general guidance to support credit card surcharging, compliance with all applicable laws and card-network rules is the responsibility of the merchant. Moolah does not provide legal advice and assumes no liability for a merchant’s compliance.
Most major credit card networks permit surcharging when done in accordance with their rules, but additional requirements or restrictions may apply. Practices should ensure they have completed all required network notifications and disclosures prior to enabling surcharging.
Failure to comply with surcharging rules may result in card-network fines, required refunds, or other enforcement actions. Practices should ensure they fully understand all applicable requirements before applying a surcharge.
Flex does not currently offer built-in support for credit card surcharging. If a practice chooses to enroll in a surcharge plan, payments would need to be processed through Moolah’s payment platform, which is designed to support surcharging and integrates directly with Open Dental.
If you are considering introducing a credit card surcharge for your patients, it is important to understand that there are specific rules and regulations that must be followed when enrolling in and operating under a surcharge plan.
This article provides a general overview of common surcharging requirements. This content is provided for informational purposes only and does not constitute legal advice. It is the responsibility of each merchant to review, understand, and comply with all applicable laws, card-network rules, and regulatory requirements, including notification timeframes, signage requirements, surcharge percentage limits, and jurisdictions where surcharging is prohibited.
If you are unsure about the laws or regulations applicable to your practice, you should consult with qualified legal counsel. Moolah assumes no liability for a merchant’s compliance or non-compliance with credit card surcharging rules or regulations.
Transparent Communication
Card networks, including Visa, Mastercard, Discover, and American Express, require merchants to clearly and transparently disclose when a credit card surcharge is applied.
Practices must clearly notify patients of a credit card surcharge through appropriate signage placed at the practice entrance, at the point of sale or terminal, and anywhere payments are accepted. If payments are accepted online, surcharge disclosures must also be clearly visible on the practice’s website. All disclosures must inform patients that the surcharge applies only to credit card transactions.
Surcharge Limits
Credit card surcharges must comply with both card-network rules and applicable law. The surcharge amount may not exceed the merchant’s actual cost of accepting credit cards and may not exceed 3% of the total transaction amount.
Card-network rules cap credit card surcharges at 3%, meaning that if a merchant’s processing costs exceed this amount, the excess portion cannot be passed on to the patient.
Network and State Restrictions
The major credit card networks, such as Visa and Mastercard, impose specific requirements related to surcharge limits, advance notification, and disclosure.
In addition, several U.S. states and territories regulate or prohibit credit card surcharging. At the time of writing, credit card surcharging is prohibited in Connecticut, Maine, Massachusetts, and Puerto Rico. Other states, including Colorado, Minnesota, Mississippi, New Jersey, and New York, impose restrictions on surcharge amounts or require specific disclosures.
If your practice operates in a state that restricts or prohibits credit card surcharging, you must fully understand and comply with those requirements before implementing a surcharge.
Debit card transactions may never be surcharged, even if the debit card is processed as a credit transaction.
Applicability
Credit card surcharges may be applied only to credit card transactions. Other payment types, including debit cards and alternative payment methods, are not eligible for surcharging.
Regulatory Compliance
Merchants are responsible for maintaining ongoing compliance with all applicable card-network and legal requirements. This includes meeting advance notification obligations, using compliant signage and disclosures, adhering to surcharge percentage limits, and respecting jurisdiction-specific restrictions.
By following these guidelines, dental practices can implement credit card surcharging in a way that aligns with card-network rules and promotes transparency with patients. Clear and upfront communication helps maintain patient trust and supports a positive payment experience.