Alright, let’s say you’ve done the right thing. You’ve automated your shift management using one of the great tools that are out there, and which integrate seamlessly to your Poynt POS system with effortless, cloud-based efficiency. Are you done?
If only it were that simple. Unfortunately, the management of your humans is an endless stream of trying, and of finding what works best for your team. Sure, automation of the recurring tasks will take a lot of the administrative pressure off, but what next? How will you reinvest all that saved time back into better management of your team? Here are ways to make employees feel better and work better at your business.
It’s not a necessity, but it can make a world of difference. As a manager, you can create opportunities to bond by scheduling get-togethers outside of work. With even occasional opportunity to bond as a team, employee satisfaction, and even productivity can go up.
If you’re only calling out poor performance, you’re missing (hopefully) more than half of the equation. Every single employee on the planet likes to be recognized for the good work that they do. Naturally, monetary bonuses can be one of the most convincing forms of rewarding good work, but there is a range of ways to say “good job” which don’t require dipping into the till. Take an employee out for coffee to show them that you really appreciate their good work. Implement an employee of the month/week program. If a whole shift is killing it, order a lunch for them to reward them. And of course, verbally complimenting a team member can be meaningful. Try it. You’ll find that you’re happier too.
When the work week is flowing around you, taking time to make employee evaluations meaningful can come in toward the bottom of the priorities list. Still, a rushed, or ad-hoc evaluation system, which doesn’t fit the needs of your team can be more harmful than having no formal system at all. The benefits can be material, though. Regular evaluations not only keep employee performance up, but they also foster a better relationship between your employee and the workplace. Those that receive constructive feedback will be far more likely to feel at home, and they’ll stick around if they feel like they are growing. If you do choose to formalize a system, keep it useful by thinking about specific metrics that matter for your workplace. If a parameter feels unimportant, take it off. Importantly, focus on growth by setting goals with the employee, which you can work toward together, whether that be sales goals, safety goals, or others.
As we me mentioned, having a quality point of sale like the Poynt POS system can make it much easier to manage your team because it makes all the headache causing details a lot easier. With that in place, you’re free to manage in a way that makes your team work like a team.